Fujitsu S4340C-SCMY4HR-3

SKU: S4340C-SCMY4HR-3 | MFG: Fujitsu

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Fujitsu ScanCare - Extended service agreement - parts and labor - 3 years - on-site - 8x5 - 4 h - for fi-4340C
ScanCare is the premium service program offered by Fujitsu. The ScanCare program combines basic on-site service with preventative maintenance (PM), consumables and user training for Fujitsu scanner customers.On-site repair service includes spare parts, labor and travel for verified hardware failures. Select Next Business Day (NBD), 4-hour or 24/7 Response time (contract prices vary). Service is available across the United States, except certain Hawaiian Islands and areas of Alaska. On-site service is performed by a Fujitsu Authorized Field Service Engineer (FAFSE), either a Fujitsu employee or professionally trained Authorized Service Provider. On-site service outside the hours specified above may be available for rates and terms then in effect. Outside of PM events, on-site visits do not include preventative maintenance, maintenance training, consumables and cleaning materials, troubleshooting of software configuration, applications or set-up.Preventative Maintenance is a FAFSE schedules an on-site visit to thoroughly clean and replace any necessary consumable parts from the pre-shipped ScanCare kit. Service will be provided during normal business hours at a time to be mutually agreed upon between the FAFSE and customer within 2 weeks of initiation.

  • Compatibility Information
    • Fujitsu fi-4340C
  • MainSpecs
    • 8 hours a day / 5 days a week
    • 4 hours
    • On-site
    • Fi-4340C
    • Extended service agreement
    • 3 years
    • Parts and labor
    • Fujitsu ScanCare extended service agreement - 3 years - on-site
  • General
    • 3 years
    • Parts and labor
    • Extended service agreement
    • On-site
    • 8 hours a day / 5 days a week
    • 4 hours
  • Details
    • Extended service agreement - parts and labor - 3 years - on-site - response time: 4 hours - availability: 8 hours a day / Monday-Friday ¦ Technical support - preventive maintenance - 3 years - on-site - 1 incident per year ¦ Technical support - training


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