Vology Field Services Solutions
Vology’s Field Services offering includes Network Deployment, Network Break/Fix,and Logistics services. These can be individual elements, or also offered as a complete turn-key solution to address your support needs.
With over 2000 field engineers located across the country and 80+ parts depots, Vology can augment your capabilities and expand your reach, whether you need a single field engineer to replace a part, or a team of experts to perform simultaneous installations spanning multiple geographies. Vology has got you covered anytime, anywhere.
Our project management team has extensive experience providing support for medium and large scale deployment projects where aggressive scheduling and complex customer communications are required. Our Logistic Services provides same day and next business day parts delivery to site when coupled with our Break/Fix offering, and ‘just in time’ delivery for scheduled deployment activities when paired with our Network Deployment offering.
Leverage our reach of having field engineering resources that can reach every location in North America with multiple solutions to meet your needs.
Network Repair Services
Repair services give customers the flexibility to select their hours of coverage and response time.
Express Logistic Services
Vology will manage and house customer-owned spares in our parts depot locations. We’ll work with you to create a sparing plan, stock our locations, and dispatch spares when they are required, and even handle RMA’s.
Product Staging Services
Vology has its own world-class operations and we’re giving you all the access you need to stage and test solutions before they go to customers.
Site survey and inventory
Augment your expertise with a site survey performed by one of Vology’s certified network engineers. Enjoy a well-planned implementation with Vology’s flexible integration services including site surveys, inventory management, and on-site installation.
Onsite field engineers with experience installing, testing repairing and preplacing a variety of multi-vendor equipment become an extension of your team. Ubiquitous nationwide onsite coverage eliminates or reduce expensive travel or zone charges, with 4 hour, 8 hour or Next Business Day response available for break / fix services.
24/7 availability offers flexibility and optimal coverage for your customers. Project Management to handle scheduling, provide progress reporting and ensure consistent communications can ensure smooth deployment projects. Equipment will be where it should be, when it should be reducing downtime and alleviating the hassles