EMC 2966327-561769

SKU: 2966327-561769 | MFG: EMC

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EMC Enhanced - Extended service agreement (renewal) - parts and labor - 1 year - on-site - 9x5 - response time: NBD - for P/N: CX4-120C
Count on 24 x 7 remote support and access to EMC's global network of support centers for troubleshooting. Next-business day service and parts delivery empower you to perform routine parts replacement using EMC serviceability tools.

  • General
    • Parts and labor
    • 1 year
    • Extended service agreement (renewal)
    • 9 hours a day / 5 days a week
    • On-site
    • Next business day
  • Compatibility Information
    • P/N: CX4-120C
  • MainSpecs
    • EMC Enhanced extended service agreement (renewal) - 1 year - on-site
    • 1 year
    • Parts and labor
    • Extended service agreement (renewal)
    • P/N: CX4-120C
    • On-site
    • 9 hours a day / 5 days a week
    • Next business day
  • Details
    • Extended service agreement - parts and labor - 1 year - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday ¦ Technical support - phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 1 year - response time: 3 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 1 year - response time: 4 business hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - phone consulting - 1 year - response time: 10 business hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Technical support - remote monitoring - 1 year ¦ Product info support - web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year

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