Dell PSU5YRO ProSupport Extended Svc 5y on-site

SKU: PSU5YRO | MFG: DELL
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Dell ProSupport parts and labor - 5 years - on-site - 24x7 - NBD - must be purchased within 30 days of the product purchase - for Optiplex Desktop
Dell ProSupport offers premium hardware and software support  available around the clock, 24x7x365. ProSupport provides for a single point of accountability with highly trained experts based in North America, Next Business Day onsite service with parts and labor response, Dell ownership of collaboration with vendors for technical issues related to third-party hardware and software, escalation management with customer-set severity level options, consolidation of support for select vendors, and options for varied software, protection and advisory services.

  • MainSpecs
    • On-site
    • Optiplex Desktop
    • Dell ProSupport extended service agreement - 5 years - on-site
    • Parts and labor
    • 5 years
    • Extended service agreement
    • Must be purchased within 30 days of the product purchase
    • Next business day
    • 24 hours a day / 7 days a week
  • Compatibility Information
    • Optiplex Desktop
  • General
    • Next business day
    • On-site
    • Must be purchased within 30 days of the product purchase
    • 24 hours a day / 7 days a week
    • Extended service agreement
    • 5 years
    • Parts and labor
  • Details
    • Extended service agreement - parts and labor - 5 years - on-site - response time: next business day - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web knowledge base access - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 5 years - availability: 24 hours a day / Monday-Sunday

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Returns

Vology’s authorized distribution partners offer returns for most items within 30 days of receipt of shipment. Vology will facilitate returns processing on your behalf during the distribution return period. Return requests exceeding 30 days from receipt are typically handled directly through manufacturers and associated warranties. Vology is here to assist you with products or services that may have return policies or requirements that differ from the above.

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