Dell PSAD5YRRUG ProSupport w/ ADP Extended Svc (uplift) 5y on-site

SKU: PSAD5YRRUG | MFG: DELL
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Dell ProSupport with Accidental Damage Protection - Extended service agreement (uplift) - parts and labor - 5 years - on-site - 10x5 - NBD - must be purchased within 30 days of the product purchase
Dell ProSupport offers premium hardware and software support available around the clock, 24x7x365. ProSupport provides for a single point of accountability with highly trained experts based in North America, Next Business Day onsite service with parts and labor response, Dell ownership of collaboration with vendors for technical issues related to third-party hardware and software, escalation management with customer-set severity level options, consolidation of support for select vendors, and options for varied software, protection and advisory services.Dell Accidental Damage Service provides easy and flexible repair and replacement service for most accidental damage to select systems and peripherals. Dell Accidental Damage Service covers most damage that is not protected under limited warranty, such as spills, drops, surges and breakages. It also provides investment protection for systems and peripherals exposed to high-risk multi-use, high mobility, multiple user and harsh environments.

  • Details
    • Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday ¦ Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Product info support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 5 years - availability: 24 hours a day / Monday-Sunday
    • Extended service agreement - parts and labor - 5 years - on-site - response time: next business day - availability: 10 hours a day / Monday-Friday ¦ Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Product info support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 5 years - availability: 24 hours a day / Monday-Sunday
  • MainSpecs
    • Dell ProSupport with Accidental Damage Protection - extended service agreement (uplift) - 5 years - on-site
    • Next business day
    • 10 hours a day / 5 days a week
    • On-site
    • Extended service agreement (uplift)
    • 5 years
    • Parts and labor
    • Must be purchased within 30 days of the product purchase
  • General
    • Must be purchased within 30 days of the product purchase
    • On-site
    • Next business day
    • Extended service agreement (uplift)
    • Parts and labor
    • 5 years
    • 10 hours a day / 5 days a week

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