Dell 4HRPS3YRPEH ProSupport w/ Same-Day Response 3y on-site

SKU: 4HRPS3YRPEH | MFG: DELL
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Dell ProSupport with Same-Day Response parts and labor - 3 years - on-site - 24x7 - 4 h - for PowerEdge R620, R720, T620
Dell ProSupport offers premium hardware and software support  available around the clock, 24x7x365. ProSupport provides for a single point of accountability with highly trained experts based in North America, 4 hour onsite service with parts and labor response, Dell ownership of collaboration with vendors for technical issues related to third-party hardware and software, escalation management with customer-set severity level options, consolidation of support for select vendors, and options for varied software, protection and advisory services.

  • MainSpecs
    • 4 hours
    • 24 hours a day / 7 days a week
    • On-site
    • Extended service agreement
    • Dell ProSupport with Same-Day Response - extended service agreement - 3 years - on-site
    • PowerEdge R620, R720, T620
    • Parts and labor
    • 3 years
  • Details
    • Extended service agreement - parts and labor - 3 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday
  • General
    • 4 hours
    • On-site
    • 3 years
    • Parts and labor
    • Extended service agreement
    • 24 hours a day / 7 days a week
  • Compatibility Information
    • Dell PowerEdge R620, R720, T620

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