Dell 3YPS25YPSOPTI ProSupport Extended Svc 5y on-site

SKU: 3YPS25YPSOPTI | MFG: DELL
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Dell ProSupport parts and labor ( for desktop with 3 years warranty ) - 5 years ( from original purchase date of the equipment ) ( 4th/5th year ) - on-site - 10x5 - NBD - must be purchased within 30 days of the product purchase - for P/N: 469-4141, 469-41
Dell ProSupport offers premium hardware and software support available around the clock, 24x7x365. ProSupport provides for a single point of accountability with highly trained experts based in North America, Next Business Day onsite service with options parts and labor response, Dell ownership of collaboration with vendors for technical issues related to third-party hardware and software, escalation management with customer-set severity level options, consolidation of support for select vendors, and options for varied software, protection and advisory services. When selecting this sku, please ensure that the system has 3 year ProSupport base warranty.

  • MainSpecs
    • Next business day
    • 10 hours a day / 5 days a week
    • On-site
    • Desktop with 3 years warranty
    • 5 years ( from original purchase date of the equipment )
    • Parts and labor
    • Extended service agreement
    • Dell ProSupport extended service agreement - 5 years - on-site
    • 4th and 5th year
    • P/N: 469-4141, 469-4142, 469-4219, 469-4220
    • Must be purchased within 30 days of the product purchase
  • Details
    • Extended service agreement - parts and labor - 5 years - on-site - response time: next business day - availability: 10 hours a day / Monday-Friday ¦ Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Product info support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web knowledge base access - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 5 years - availability: 24 hours a day / Monday-Sunday
  • General
    • Must be purchased within 30 days of the product purchase
    • On-site
    • Next business day
    • Extended service agreement
    • Parts and labor
    • 5 years ( from original purchase date of the equipment )
    • Desktop with 3 years warranty
    • 10 hours a day / 5 days a week
    • 4th and 5th year
  • Compatibility Information
    • P/N: 469-4141, 469-4142, 469-4219, 469-4220

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Vology’s authorized distribution partners offer returns for most items within 30 days of receipt of shipment. Vology will facilitate returns processing on your behalf during the distribution return period. Return requests exceeding 30 days from receipt are typically handled directly through manufacturers and associated warranties. Vology is here to assist you with products or services that may have return policies or requirements that differ from the above.

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