Citrix 4022351-E5

SKU: 4022351-E5 | MFG: Citrix

Vology is a certified Citrix partner. We provide the standard warranty options available from Citrix.

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Citrix Appliance Maintenance Gold - Technical support - phone consulting - 1 month - 24x7 - for Citrix NetScaler MPX 22120 Enterprise Edition - upgrade license - ELA - level 5
Citrix Appliance Maintenance provides a convenient way for customers to budget annually to receive technical support, software upgrades for appliances and return material authorization RMA access in the event of appliance failure.

  • General
    • Technical support
    • 1 month
    • Phone consulting
    • 24 hours a day / 7 days a week
  • MainSpecs
    • Citrix NetScaler MPX 22120 Enterprise Edition
    • Upgrade license
    • Volume / level 5
    • Technical support
    • Phone consulting
    • 1 month
    • Citrix Appliance Maintenance Gold - technical support - 1 month - for Citrix NetScaler MPX 22120 Enterprise Edition
    • Citrix Enterprise Licensing Program (ELA)
    • 24 hours a day / 7 days a week
  • Software
    • Upgrade license
    • Volume / level 5
    • Citrix Enterprise Licensing Program (ELA)
    • Citrix NetScaler MPX 22120 Enterprise Edition
  • Details
    • Phone consulting - 1 month - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 month - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 1 month - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 1 month - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Web support - 1 month - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Web support - 1 month - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Web support - 1 month - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Web support - 1 month - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Web knowledge base access - 1 month ¦ New releases update - 1 month ¦ Replacement - 1 month - response time: 1 business day - availability: 24 hours a day / Monday-Sunday

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Returns

Vology’s authorized distribution partners offer returns for most items within 30 days of receipt of shipment. Vology will facilitate returns processing on your behalf during the distribution return period. Return requests exceeding 30 days from receipt are typically handled directly through manufacturers and associated warranties. Vology is here to assist you with products or services that may have return policies or requirements that differ from the above.

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