Citrix 4020023-EZ

SKU: 4020023-EZ | MFG: Citrix

Vology is a certified Citrix partner. We provide the standard warranty options available from Citrix.

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Citrix Appliance Maintenance Gold - Technical support - phone consulting - 1 month - 24x7 - for Citrix NetScaler MPX 22100 - Easy License - upgrade from Citrix NetScaler MPX 22080 Enterprise Edition
Citrix Appliance Maintenance provides a convenient way for customers to budget annually to receive technical support, software upgrades for appliances and return material authorization RMA access in the event of appliance failure.

  • Details
    • Phone consulting - 1 month - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 month - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 1 month - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 1 month - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Web support - 1 month - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Web support - 1 month - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Web support - 1 month - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Web support - 1 month - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Web knowledge base access - 1 month ¦ New releases update - 1 month ¦ Replacement - 1 month - response time: 1 business day - availability: 24 hours a day / Monday-Sunday
    • Phone consulting - 1 month - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 month - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 1 month - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 1 month - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Web support - 1 month - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Web support - 1 month - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Web support - 1 month - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Web support - 1 month - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Web knowledge base access - 1 month ¦ New releases update - 1 month ¦ Replacement - 1 month - response time: 1 business day - availability: 24 hours a day / Monday-Sunday
  • Software
    • Citrix NetScaler MPX 22100
    • Product upgrade license
    • Citrix NetScaler MPX 22080 Enterprise Edition
    • Citrix Easy Licensing Program (Easy License)
  • MainSpecs
    • 1 month
    • Phone consulting
    • Product upgrade license
    • Technical support
    • 24 hours a day / 7 days a week
    • Citrix NetScaler MPX 22080 Enterprise Edition
    • Citrix Easy Licensing Program (Easy License)
    • Citrix NetScaler MPX 22100
    • Citrix Appliance Maintenance Gold - technical support - 1 month - for Citrix NetScaler MPX 22100
  • General
    • Technical support
    • 24 hours a day / 7 days a week
    • 1 month
    • Phone consulting

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Vology’s authorized distribution partners offer returns for most items within 30 days of receipt of shipment. Vology will facilitate returns processing on your behalf during the distribution return period. Return requests exceeding 30 days from receipt are typically handled directly through manufacturers and associated warranties. Vology is here to assist you with products or services that may have return policies or requirements that differ from the above.

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