Citrix 4007235-E2

SKU: 4007235-E2 | MFG: Citrix

Vology is a certified Citrix partner. We provide the standard warranty options available from Citrix.

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Citrix Appliance Maintenance Bronze - Technical support - phone consulting - 1 year - business hours - for Citrix NetScaler MPX 20500 Platinum Edition - ELA - level 2 - for P/N: 3004468-E2
Citrix Appliance Maintenance provides a convenient way for customers to budget annually to receive technical support, software upgrades for their appliance and RMA access in the event of an appliance failure.

  • MainSpecs
    • P/N: 3004468-E2
    • Citrix Appliance Maintenance Bronze - technical support - 1 year - for Citrix NetScaler MPX 20500 Platinum Edition
    • 1 year
    • Phone consulting
    • Volume / level 2
    • Technical support
    • Citrix NetScaler MPX 20500 Platinum Edition
    • Citrix Enterprise Licensing Program (ELA)
    • Business hours
  • Software
    • Citrix Enterprise Licensing Program (ELA)
    • Volume / level 2
    • Citrix NetScaler MPX 20500 Platinum Edition
  • Compatibility Information
    • P/N: 3004468-E2
  • General
    • Phone consulting
    • 1 year
    • Business hours
    • Technical support
  • Details
    • Phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 1 year - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 1 year - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Web support - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Web support - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Web support - 1 year - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Web support - 1 year - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year ¦ Replacement - 1 year - response time: 10 business days - availability: business hours / Monday-Friday

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