Brocade VDX24-SVL-4P-1 Support

SKU: VDX24-SVL-4P-1 | MFG: Brocade
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Brocade 4 Hour PARTS Only Support, VDX 6720 16P & 24P
Brocade thoroughly understands the advanced level of technical support required for maintaining large Storage Area Network (SAN) and IP networking environments. Brocade has the expertise to help ensure maximum availability of mission-critical networking resources in these complex, multivendor environments. Brocade Direct Support provides a flexible and cost-effective approach to ongoing maintenance for products purchased through Brocade, Brocade OEM Partners, or Brocade solution providers.Through Brocade Direct Support, customers have a single support contact for all Brocade SAN and IP hardware and software solutions, and direct access to Brocade Support resources. This one-on-one relationship streamlines the delivery of Brocade Support services and helps accelerate problem resolution, while reducing overall support costs.Available in most major metropolitan areas worldwide, 4-Hour Parts support provides 24 x 7 telephone support and electronic access to software updates, plus four-hour advanced hardware replacement response on parts delivery. Physical installation of the replacement part and defective product return are to be performed by the customer.

  • General
    • 4 hours
    • On-site
    • Extended service agreement
    • 1 year
    • Parts
  • MainSpecs
    • On-site
    • VDX 6720
    • 1 year
    • Parts
    • Extended service agreement
    • Brocade Essential Direct Support 4-Hour Parts - extended service agreement - 1 year - on-site
    • 4 hours
  • Compatibility Information
    • Brocade VDX 6720
  • Details
    • Extended service agreement - parts - 1 year - on-site - response time: 4 hours ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 1 year ¦ New releases update - 1 year


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Vology’s authorized distribution partners offer returns for most items within 30 days of receipt of shipment. Vology will facilitate returns processing on your behalf during the distribution return period. Return requests exceeding 30 days from receipt are typically handled directly through manufacturers and associated warranties. Vology is here to assist you with products or services that may have return policies or requirements that differ from the above.

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