Brocade FESX24P-SVL-RTF-1 Support

SKU: FESX24P-SVL-RTF-1 | MFG: Brocade
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Brocade Return to Factory Support, FESX424-POE
Brocade thoroughly understands the advanced level of technical support required for maintaining large Storage Area Network (SAN) and IP networking environments. Brocade has the expertise to help ensure maximum availability of mission-critical networking resources in these complex, multivendor environments. Brocade Direct Support provides a flexible and cost-effective approach to ongoing maintenance for products purchased through Brocade, Brocade OEM Partners, or Brocade solution providers.Through Brocade Direct Support, customers have a single support contact for all Brocade SAN and IP hardware and software solutions, and direct access to Brocade Support resources. This one-on-one relationship streamlines the delivery of Brocade Support services and helps accelerate problem resolution, while reducing overall support costs.Available worldwide, Return to Factory support provides 24 x 7 telephone support and electronic access to software updates, plus no-charge return-to-factory hardware repair. The repaired or replacement unit is shipped within five business days after the day the failed unit is received.

  • MainSpecs
    • 5 business days
    • Parts and labor
    • 1 year
    • Extended service agreement
    • Brocade Essential Direct Support Return to Factory - extended service agreement - 1 year - pick-up and return
    • FastIron Edge X X424-POE
    • Pick-up and return
  • Compatibility Information
    • Brocade FastIron Edge X X424-POE
  • General
    • 1 year
    • Parts and labor
    • 5 business days
    • Extended service agreement
    • Pick-up and return
  • Details
    • Extended service agreement - parts and labor - 1 year - pick-up and return - repair time: 5 business days ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 1 year ¦ New releases update - 1 year


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Vology’s authorized distribution partners offer returns for most items within 30 days of receipt of shipment. Vology will facilitate returns processing on your behalf during the distribution return period. Return requests exceeding 30 days from receipt are typically handled directly through manufacturers and associated warranties. Vology is here to assist you with products or services that may have return policies or requirements that differ from the above.

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