ADTRAN 1100201M11

SKU: 1100201M11 | MFG: ADTRAN

Vology is a certified ADTRAN partner. We provide the standard warranty options available from ADTRAN.

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ADTRAN Custom Extended Services Maintenance - Extended service agreement - parts - 1 year - shipment - 9x5 - NBD - for Total Access OPTI-3
ADTRAN Custom Extended Services (ACES) is a comprehensive and flexible installation and maintenance service program designed to protect your customer's network from unnecessary downtime. With ACES protection, if something goes wrong with the ADTRAN equipment, you can design the appropriate level of support from fully trained, ready-to-assist technical experts. With ACES, you can customize coverage to supplement your own services program to meet your customer's needs. You can protect new or existing ADTRAN equipment in the network, at host or remote locations.ACES 5x8xNBD Maintenance Service includes telephone response from an ADTRAN ACES representative within 30 minutes of your call for support during normal business hours (8 a.m. - 5 p.m. local customer time), excluding holidays, as well as next business day (NBD) replacement of parts in the event of an ADTRAN hardware failure. On weekends and holidays, a replacement will be shipped the next business day.

  • MainSpecs
    • Shipment
    • 9 hours a day / 5 days a week
    • Next business day
    • ADTRAN Custom Extended Services Maintenance - extended service agreement - 1 year - shipment
    • Extended service agreement
    • Total Access OPTI-3
    • Parts
    • 1 year
  • Compatibility Information
    • ADTRAN Total Access OPTI-3
  • General
    • 9 hours a day / 5 days a week
    • Extended service agreement
    • 1 year
    • Parts
    • Next business day
    • Shipment
  • Details
    • Extended service agreement - parts - 1 year - shipment - response time: next business day - availability: 9 hours a day ( 8:00 AM - 5:00 PM ) / Monday-Friday ¦ Technical support - phone consulting - 1 year - response time: 30 min - availability: 9 hours a day


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Vology’s authorized distribution partners offer returns for most items within 30 days of receipt of shipment. Vology will facilitate returns processing on your behalf during the distribution return period. Return requests exceeding 30 days from receipt are typically handled directly through manufacturers and associated warranties. Vology is here to assist you with products or services that may have return policies or requirements that differ from the above.

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